En utilisant AWS re:Post, vous acceptez les AWS re:Post Conditions d’utilisation
AWS re:Postre:Post

AWS Rejecting SES production mode access

0

We had raised SES production request at that time we didnt provide adequate information due to which they had rejected our request. After testing things in sandbox mode we again raised case to aws support, with all the details of handling bounces, DKIM verification,testing in sandbox, whatever details that is required.

But now team just mark case as resolved and didnt provide production access, we have been asking them reason, but they dont respond. We also raised ticket in aws support through developer plan, they are also marking as resolved. At-least they should provide us reason or look into our case, so that we can conclude so that move to other email services.

Can someone please advise.

Sujets
Web et mobile front-endApplications commerciales
Balises
Simple service d’e-mail AmazonCas d'assistance
Langue
English
sadique-elasticis
demandé il y a un an362 vues
3 réponses
0

Hello,

Apologies for the concern caused!

Ive reached out to our team internally for review & shared your sentiments directly to your case. Please keep an eye out for Support communication via email for next steps.

— Elle G.

AWS
EXPERT
AWS Support - Elle
répondu il y a un an
  • sadique-elasticis
    il y a un an

    Hello Elle G, We have not received any updates from the SES team. A response from the AWS team would be appreciated, as it would provide clarity on whether we should continue using SES or explore alternative third-party mail services. Having clear communication on the status of our request will assist us in making informed decisions regarding our email service provider.

    Please assist.

0

Thanks Elle G, for responding. Im waiting for the team to respond on case. Case ID 170306665501091

sadique-elasticis
répondu il y a un an
0

For those who come to this post later. We didn't find any response why AWS rejected our request for production access, we took follow up, but nobody responded. Thus we had to sendgrid email service, which provides good support.

sadique-elasticis
répondu il y a 10 mois

Vous n'êtes pas connecté. Se connecter pour publier une réponse.

Une bonne réponse répond clairement à la question, contient des commentaires constructifs et encourage le développement professionnel de la personne qui pose la question.

Instructions pour répondre aux questions

Contenus pertinents