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Can Send but cannot recieve on Workemail under custom domain

0

Hello,

I can send mail fine from workmail but I am unable to receive anything. When I try sending email to the account I created under my domain zimai@yomy.kids I recieve a response from mailer-daemon: "This message could not be delivered due to a recipient error. Please try again later.". All the records the domain verification in work mail are added to route 53 and verified.

Sujets
Web et mobile front-endApplications commercialesRéseaux et diffusion de contenu
Balises
Simple service d’e-mail AmazonAmazon WorkMailDomain Name System (DNS)
Langue
English
zentaroimai
demandé il y a 7 mois154 vues
1 réponse
0

In order to isolate the reason for "This message could not be delivered due to a recipient error. Please try again later." while attempting to receive emails via WorkMail we would need to analyse the configuration and logs.

To answer your question, we require details that are non-public information. Please open a support case with AWS using the following "https://console.aws.amazon.com/support/home#/case/create".

AWS
INGÉNIEUR EN ASSISTANCE TECHNIQUE
Cynthia_L
répondu il y a 7 mois

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