How to brand(custom style) Amazon Connect Control Pannel?

Question

We are looking onto ways we can make our custom style Amazon Connect, for basic things such as changing ICON, styling background, etc?

If this is not possible, is it possible to create our very simple custom DIAL pad for agents that we can host in our domain without using the AWS branded dial pad for agents to make simple things such as initializing calls, taking calls and also login?

Disclaimer: I am newbie in Amazon Connect. Thanks

Accepted Answer

Hello,
You can create a Custom CCP using the [Streams SDK](https://github.com/amazon-connect/amazon-connect-streams). This [workshop](https://catalog.us-east-1.prod.workshops.aws/workshops/e507e74d-d816-4808-94c5-58abc598c40b/en-US/1-introduction)  will show a basic way to build a development environment to deploy a custom CCP for amazon connect using the Streams SDK. You can as well leverage reactive frameworks to deploy your CCP as described in this [blog](https://aws.amazon.com/blogs/contact-center/tag/react-js/).

Best regards!

How to brand(custom style) Amazon Connect Control Pannel?

Contenus pertinents