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After dealing with helpless AWS support and trying everything I could think of, I discovered that the file couldn't be downloaded whole but could be downloaded in segments via by passing 'range:' header in the download call. I have no idea why glacier in different regions behaves differently and why it fails so miserably without any error messages in us-east-1. But I have to conclude that at this point I can not recommend using AWS Glacier to anyone. Use GCP instead - it works flawlessly every time and there is no annoying 4h retrieve window to wait.
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