En utilisant AWS re:Post, vous acceptez les AWS re:Post Conditions d’utilisation
AWS re:Postre:Post

Urgent Help Needed: AWS is not responding to support cases

0

Hello AWS Community,

Our team is currently facing an urgent spending limit issue on our AWS account. We have submitted a request for a spending limit increase due to a specific use case related to our two-factor authentication system. Despite our multiple requests and attempts to contact AWS Support, we have not received any response for an entire week. Another request that I opened five days ago is still in "Unassigned" status.

Has anyone had a similar problem with AWS support? How to make them respond to support cases?

Best regards, Andrii

Balises
Cas d'assistance
Langue
English
Andrii
demandé il y a 6 mois166 vues
1 réponse
0
Réponse acceptée

Hi Andrii,

I'm so sorry for the concern. I've located your support case and flagged it internally. Please monitor our Support Center for an update: http://go.aws/support-center.

- Kita B.

profile pictureAWS
EXPERT
AWS Support - Kita
répondu il y a 6 mois
profile picture
EXPERT
Giovanni Lauria
vérifié il y a un mois
  • Andrii
    il y a 6 mois

    Thank you, it helped.

Vous n'êtes pas connecté. Se connecter pour publier une réponse.

Une bonne réponse répond clairement à la question, contient des commentaires constructifs et encourage le développement professionnel de la personne qui pose la question.

Instructions pour répondre aux questions

Contenus pertinents