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Hello, I am sorry to hear about your bad experience during the online proctored testing. I presume you have followed the guidelines and tested your connectivity and systems as advised and given by onVue. I believe you may have logged a formal ticket with Pearson Vue. I may not be able to comment on the compensation part, but yes, you have to retake the cert exam after 14 days. But I think you may have to make another payment for taking the exam after 14 days. That is AWS policy for retaking exam. Would suggest if possible schedule the exam at the nearest test center as it is hassle free and you can focus better.
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