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I once had this issue, but it was for a windows connection.
The solution was; I added a UDP port to the security group of the ec2 instance in addition to the TCP port. Both ports should be 8443. If this does not help, you can look at the following articles.
https://docs.aws.amazon.com/dcv/latest/adminguide/troubleshooting-linux-virtual-session-creation.html
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