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If you are still experiencing an issue, please submit a ticket and we will investigate the codes and let you know how to resolve the problem. You can submit a ticket at https://aws.amazon.com/contact-us/aws-training/.
I can almost guarantee you're booking with the wrong provider. Codes tend to be valid for either PSI or Pearson Vue, but not both.
So the short answer is: Book your exam with the other one you haven't tried, and it should work.
I have always given AWS exams through PSI only, so the code should work with PSI right ?
I noticed I cannot use that code only while booking the SAP on AWS - Speciality cert...when am trying to use those discount codes for other certs I can see the discount getting applied...so it has something to do with SAP on AWS Specialty cert...But I need to book the SAP on AWS Specialty cert only so I need help using the discount codes on that cert...I hope this info helps get around to the actual issue
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