Data retrieval upon reactivation

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Hello,

I had a problem with the payment procedure which eventually suspended the service by delivering me this message: DKIM signing DISABLED . I have now paid all the balance due but I do not think that the data is retrieved to my app because I am not able to sign in on any of the accounts registered in it. Does that mean that the data is deleted? Is there a way to retrieve them?

Thank you, K

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