Registered domain cannot be resolved

0

I have registered a domain caunion-tech.com via Route 53. The hosted zone has a NS record with the below values: ns-142.awsdns-17.com ns-796.awsdns-35.net ns-1477.awsdns-56.org ns-1862.awsdns-40.co.uk

I tried many times but the MX, TXT, CNAM, SOA records could not be resolved at all. I have verified that the NS value is correct. It completely follows the details under "Registered domain" page. Grateful if someone can advise. Many thanks.

3 réponses
1
Réponse acceptée

Hi THere

you mentioned that

The hosted zone has a NS record with the below values: ns-142.awsdns-17.com ns-796.awsdns-35.net ns-1477.awsdns-56.org ns-1862.awsdns-40.co.uk

However if I query your domain NS records, I see different ones.

https://registrar.amazon.com/whois?domain=caunion-tech.com
Name Server: NS-123.AWSDNS-15.COM
Name Server: NS-1340.AWSDNS-39.ORG
Name Server: NS-1563.AWSDNS-03.CO.UK
Name Server: NS-655.AWSDNS-17.NET

Please update the NS records to match that of the hosted zone. Refer to Adding or changing name servers or glue records

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EXPERT
Matt-B
répondu il y a 2 ans
profile pictureAWS
EXPERT
vérifié il y a 2 ans
0

The issue you are describing can have multiple root causes. I just start with a very simple one, that you might have already checked:

  • After registering the domain: Did you create a public or private hosted zone to create these entries? For your use case it should be a public hosted zone.

It is strange because usually the name server should end with -00 for private hosted zones but if I query these server directly and ask for NS or SOA entries I get "REFUSED".

EXPERT
répondu il y a 2 ans
0

Yes, it's the public hosted zone and the zone has been created. Don't know why the domain name cannot be resolved.

Do you need further info to solve this problem?

répondu il y a 2 ans

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