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To answer your question, we require details that are non-public information. Please open a support case with AWS using the following link:
[+] https://support.console.aws.amazon.com/support/home?#/case/create
Further, you can go through following AWS blogs and knowledge-articles to troubleshoot performance issues :
[+] https://aws.amazon.com/premiumsupport/knowledge-center/rds-aurora-postgresql-performance-issues/
[+] https://aws.amazon.com/premiumsupport/knowledge-center/rds-aurora-postgresql-query-blocked/
[+] https://aws.amazon.com/premiumsupport/knowledge-center/rds-write-latency-spikes/
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