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Since It was during covid I wish there was also a call or physical mail follow up. Will the same action would have happened if it was a large business? For 15$ due it dropped a server's with a 1000$ development effort. I wish I had more knowledge on cloud and did some hard back up to a pc. I will still use aws but would never trust it in these unpredictable times. So I started on a different provider but will use aws as a node in a custom high availability solution. I think relying on self hosting(dev) along with hosting across different providers is a better approach.
I am sorry to hear that. AWS sends out notifications to customer regarding billing issue (invoice, past due, etc) as well as account closure. Make sure to keep alternative accounts information valid as per https://docs.aws.amazon.com/accounts/latest/reference/manage-acct-update-contact.html.
Customer can choose between Credit Card and ACH as the payment method. Please refer to this documentation as there are certain requirements for ACH. https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/manage-cc.html
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Yeah, this has happened to me before, and it indeed very bad... All because of a token and they will deactivate thousand of dollars implementation that one has gather for years... Really not fair. They should have some kind of backup for people who fail to respond to thier warning or something, incase maybe the person is in hospital on a sick bed or not, they just switch everything off and don't care. I don't like them for that