En utilisant AWS re:Post, vous acceptez les AWS re:Post Conditions d’utilisation
AWS re:Postre:Post

SES bounces emails sent to a specific user but does not provide details on why

0

We use SES to send emails to our users

For one particular user, we get a hard bounce with the body of the email "An error occurred while trying to deliver the mail to the following recipients:"

We can send emails to this address without issues via gmail or O365.

I need more information as to why it is being bounced. How do I obtain this info? Can the header details be logged in cloudwatch somewhere?

Sujets
Web et mobile front-endApplications commerciales
Balises
Simple service d’e-mail Amazon
Langue
English
moballa
demandé il y a un mois94 vues
1 réponse
1
Réponse acceptée

Hello.

How about setting up Amazon SES to notify you when a bounce occurs?
https://docs.aws.amazon.com/ses/latest/dg/configure-sns-notifications.html

The content of the notification includes a field called "bounceType", so you may be able to determine what caused it from there.
https://docs.aws.amazon.com/ses/latest/dg/notification-contents.html#bounce-object

profile picture
EXPERT
Riku_Kobayashi
répondu il y a un mois
profile picture
EXPERT
Mina Gobrial - OptimeCloud
vérifié il y a un mois
  • moballa
    il y a un mois

    This worked! Receiving the SES notification via SNS provided me with the reason for the bounce which i was then able to fix! Thanks for the guidance!

Vous n'êtes pas connecté. Se connecter pour publier une réponse.

Une bonne réponse répond clairement à la question, contient des commentaires constructifs et encourage le développement professionnel de la personne qui pose la question.

Instructions pour répondre aux questions

Contenus pertinents