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Hi,
In order to successfully create Amazon FSx for Windows File Server, Amazon FSx requires that every single domain controller in the Active Directory domain is reachable. This is because during validation, Amazon FSx uses a DC locator algorithm that can select any of the domain controllers. If you have multiple domain controllers, ensure that all of them meet the requirements listed in the below link, and ensure that any changes to your service account are propagated to all domain controllers. https://docs.aws.amazon.com/fsx/latest/WindowsGuide/self-manage-prereqs.html
As a best practice, we recommend that customer uses Active Directory Sites & Services to ensure that FSx connects to a single domain controller site. This is important so as to avoid AD object replication delays as well as network connectivity issues across AD sites.
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