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Amazon SES is the AWS' email service and it is not being phased out. in fact, we are launching SES in new regions (5+ regions in the last 6 months) and adding more features (recently launched VPC endpoint support). We are continuing to invest and grow SES.
To answer this specific question: if the customer is looking to send emails programmatically and build it into an application, our recommendation is to use Amazon SES. If the customer is looking to schedule campaigns and send multi-step orchestration for mass marketing communications, please use Amazon Pinpoint. Though transactional APIs are available on Amazon Pinpoint, it is designed for lightweight multi-channel communication and does not provide features such as dedicated IPs, IP pools, open/click, etc. Additionally, it also does not support suppression management and other common email use cases features.
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