1 Risposta
- Più recenti
- Maggior numero di voti
- Maggior numero di commenti
0
Hello,
It would be recommended to open up a case with AWS Support if at all possible regarding the mentioned EC2 instance so that AWS Support Engineers are able to review your resources in-depth. In general, there is a wide variety of causes for reboots per this knowledge center article.
- The instance failed one or both of its status checks.
- The underlying hardware hosting your instance was faulty and Amazon EC2 restarted the instance to move it to new, healthy hardware.
- Scheduled maintenance occurred on your instance that required a reboot.
- A user or application inside your server rebooted the instance.
- A kernel bug. If you encounter a kernel bug, be sure that your kernel is fully updated.
Resolutions and investigative steps are located within the article. This article also exists for Windows instances specifically.
con risposta un anno fa
Contenuto pertinente
- AWS UFFICIALEAggiornata un anno fa
- AWS UFFICIALEAggiornata 2 anni fa
- AWS UFFICIALEAggiornata 2 anni fa
Thank you for the response. However, I could not reach the technical support since my organization is in a basic support plan. Regarding the general causes, I did not find any scheduled event in the console's Events page, the instance's kernel was updated to the latest (release: 226.531.amzn2), and the server was not rebooted from inside according to the system/audit log.
Is it not possible to know if there was any underlying hardware issue, like in these previous questions?