How to restart the DKIM configuration process via the Amazon SES console

Question

I am trying to verifying my DKIM domain identity via Easy DKIM. The first time that failed (CNAME error:  our provider appended the domain name). I have corrected that error in our DNS records. However: in the SES console the DKIM configuration status still is "Not configured". How can I restart verification process, so again get a status  "Pending" ?

Accepted Answer

Hi There

Please take a look at this support article.  You can delete and re-add the identity to retry verification.  See  https://aws.amazon.com/premiumsupport/knowledge-center/ses-domain-stuck-pending-verification/

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Retry the domain verification on Amazon SES

After you correct any issues on your records, retry the domain verification on Amazon SES.

Follow these steps to retry domain verification when the status is "verification pending":

1. Open the Amazon SES console.
2. From the AWS Region selector in the navigation bar, select the Region that your domain is in.
3. In the left navigation pane, choose Verified identities. Then, select the domain that's stuck in "verification pending."
4. Choose Delete, and confirm the delete.
5. Choose Create identity. Then, re-enter the domain that's stuck in "verification pending," making sure to choose the same settings as you did originally.
6. Choose Create identity.
7. Wait for the domain's Verification Status to change to "verified."

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How to restart the DKIM configuration process via the Amazon SES console

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