WorkDocs Drive cannot be installed on Work Spaces

Question

![Enter image description here](/media/postImages/original/IMiUpk20pTQAOVuPrYr7rBNQ)
WorkDocs not syncing properly on Amazon Work Spaces
Do not have admin right to re-installed apps on VM
Happy to provide TeamViewer creds

Answer

Hello! Your WorkSpaces Administrator can login to your WorkSpace using RDP with a user that has administrator permissions as stated in our documentation [1]. They should be able to uninstall WorkDocs Drive, reboot the WorkSpace then attempt to install it again. Please reach out to your Administrator to help you solve this issue.

[1] https://aws.amazon.com/premiumsupport/knowledge-center/connect-workspace-rdp/

WorkDocs Drive cannot be installed on Work Spaces

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