My name is Deepank, and I am writing to bring to your attention a discrepancy that occurred during my recent exam session.
I was scheduled to take my exam on December 30th at 1:45 P.M., and during the ID verification process, the proctor noted that my ID does not include a last name. My legal name is Deepank, and I do not have a last name. However, during the examination certification process, I was required to input both a first name and a last name as Deepank Deepank respectively, leading to a mismatch.
CASE ID:-10735277
Candidate ID:- AWS04142852
The proctor advised me to contact your team to address this issue and reschedule OR refund my exam without incurring any additional costs. I would appreciate your assistance in resolving this matter promptly, as it has implications for my ability to take the exam as originally planned.
I understand that such situations may arise, and I am confident that your team will be able to provide a solution efficiently. Please let me know if any further information or documentation is required from my end to facilitate the process.
REGISTRATION ID:- 467172993
I am not getting any reply from aws support team Please help me , its since 6 days i mailed them.
Urgent I am not getting any reply from this https://www.aws.training/support Please help me as soon as possible