Pinpoint journey without any endpoints

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I have a dynamic segment with endpoints, I have build a simple journey with the entry condition of that segment. When I publish the journey, I have Total journey entries 0. Why is this happening?

Fab
posta 2 anni fa376 visualizzazioni
3 Risposte
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Risposta accettata

endpoints will be added in chunks, it doesn't include all the endpoints from the segment immediately.

con risposta 2 anni fa
0

Hello,

Thank you for reaching out to us

Could you please confirm the endpoint status? This is because only active endpoints at the time of the journey publish will enter the activity. It also depends on how often you refresh the segment. Please refer to below link for more information on Pinpoint Journey and Segments.

References:

  1. https://pinpoint-jumpstart.workshop.aws/en/introduction.html
  2. https://pinpoint-jumpstart.workshop.aws/en/pinpoint-journeys.html
  3. https://docs.aws.amazon.com/pinpoint/latest/userguide/segments-exporting.html
AWS
TECNICO DI SUPPORTO
con risposta 2 anni fa
0

The journey status was active for a few days, and so the endpoints. The journey had the following initial stats Number of times entry segment has been refreshed since start: 116 Number of times entry segment will be refreshed: 19 I think is something else going on, why endpoints are not getting in?

Fab
con risposta 2 anni fa

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