Amazon connect claimed phone number is not released when instance deleted

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Registered an Amazon connect instance for testing for few hours and deleted the instance.
The claimed phone number is not released and the charges is keep counting about $0.05 per day.
Raised case number 9272564611.
Is there anyone facing this issue?

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posta 2 anni fa383 visualizzazioni

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My understanding was that you're charged like $1/day for that number for a month. So after a month the charge will drop off.

david

con risposta 2 anni fa

0

Hi All

My support case had been resolved.

To update, the charges will still going on from nov to dec (cross month) until support team explicitly stop it.

I will remind myself to always delete phone number before delete amazon connect instance next time to avoid this bug from ocurring.

con risposta 2 anni fa

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