Hi team, i am try to build this website that have impeded CCP to display a custom attribute sent by aws connect (set custom attribute ) in the work flow ,
<!DOCTYPE html>
<html>
<head>
<meta charset="UTF-8">
<script type="text/javascript"
src='https://cdn.jsdelivr.net/npm/amazon-connect-streams/release/connect-streams-min.js'></script>
</head>
<!-- Add the call to init() as an onload so it will only run once the page is loaded -->
<body onload="init()">
<div id="container-div" style="width: 400px; height: 800px;"></div>
<script type="text/javascript">
var containerDiv = document.getElementById("container-div");
var instanceURL = "https://xxx.my.connect.aws/ccp-v2/";
// initialize the streams api
function init() {
// initialize the ccp
connect.core.initCCP(containerDiv, {
ccpUrl: instanceURL, // REQUIRED
loginPopup: true, // optional, defaults to `true`
loginPopupAutoClose: true, // optional, defaults to `false`
loginOptions: { // optional, if provided opens login in new window
autoClose: true, // optional, defaults to `false`
height: 600, // optional, defaults to 578
width: 400, // optional, defaults to 433
top: 0, // optional, defaults to 0
left: 0 // optional, defaults to 0
},
region: "us-east-1", // REQUIRED for `CHAT`, optional otherwise
softphone: { // optional, defaults below apply if not provided
allowFramedSoftphone: true, // optional, defaults to false
disableRingtone: false, // optional, defaults to false
ringtoneUrl: "./ringtone.mp3" // optional, defaults to CCP’s default ringtone if a falsy value is set
},
pageOptions: { //optional
enableAudioDeviceSettings: false, //optional, defaults to 'false'
enablePhoneTypeSettings: true //optional, defaults to 'true'
},
shouldAddNamespaceToLogs: false, //optional, defaults to 'false'
ccpAckTimeout: 5000, //optional, defaults to 3000 (ms)
ccpSynTimeout: 3000, //optional, defaults to 1000 (ms)
ccpLoadTimeout: 10000 //optional, defaults to 5000 (ms)
});
}
</script>
</body>
</html>
when i run the code am getting error in console !
connect-streams-min.js:1 Uncaught ValueError: containerDiv must be provided
at new t.ValueError (connect-streams-min.js:1:450668)
at t.assertTrue (connect-streams-min.js:1:445913)
at t.assertNotNull (connect-streams-min.js:1:445973)
at t.core.initCCP (connect-streams-min.js:1:345122)
at init (ccpIndex.html:14:26)
at ccpIndex.html:43:13
please help, all what we need is to display the custom attribute in a popup msg to the agent !
AWS UFFICIALEAggiornata un anno fa