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Aws X-Ray does not generate insight

0

we are using X-Ray to monitor our services. I would like to use X-Ray insight to watch anomalies in our system. I can see there is some insight in the X-Ray generated a couple of days ago. I deliberately changed some APIs and returned errors(500) to have the X-ray generate insight for me but it did not. I am using "Default" group which insight has been enabled. I should mention that when I switch to the insight panel, I see this error: "Could not retrieve trace data." How can I generate some insights?

  • IoTecha-KFayal
    un anno fa

    I am also experiencing this issue. Although the red "Could not retrieve trace data" message only intermittently appears at the top of the page.

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Tag
AWS X-Ray
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English
Mosi
posta 2 anni fa358 visualizzazioni
1 Risposta
0

Hi! Please open a ticket with AWS Support and attach your debug logs so the team can investigate the root cause of this issue.

AWS
Carol_A
con risposta 2 anni fa

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