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Lightsail Database Instance stuck at "Storage Full" state

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My lightsail mysql db instance has no storage space left. I don't know the reason why and it was a test db, so nothing important. But now I cannot perform any operation on it. I cannot not delete it, cannot stop it, cannot add additional storage.. So it is stuck at storage full status.

Argomenti
Computazionali
Tag
Amazon Lightsail
Lingua
English
barkint
posta 5 anni fa537 visualizzazioni
4 Risposte
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Risposta accettata

Hi,

We are trying to fix it as soon as possible. I can't give a exactly time now, but it shouldn't be very long. You don't need to buy the support plan, but if it's not urgent, I suggest wait a little bit and delete it by yourself, then contact customer support so we can refund you for this unable-to-delete time.

Best wishes,
Joy

AWS
shiqiaws
con risposta 5 anni fa
  • SCL
    2 anni fa

    Hi, shiqiaws

    I am currently having the same problem, the database cannot be increased in capacity, stopped, or deleted. How do I notify AWS and ask for help? (My current support plan is basic)

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Can you connect to it from the terminal in your account (or via SSH)?

RobMM
con risposta 5 anni fa
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Hi,

Sorry about the inconvenience, we're currently working on this issue and it will be out soon. If it's urgent, please feel free to reach out to customer support and we are happy to help deleting the instance.

Best wishes,
Joy

AWS
shiqiaws
con risposta 5 anni fa
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Hello,

thank you for the quick reply. It is not urgent, but what do you mean by soon? 1 week, 1 month, 3 months? Would you delete the instance, even If I don't have a support plan or should I buy one?

barkint
con risposta 5 anni fa

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