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You need to create a new hosted zone for email.miles.co.uk. In miles.co.uk, create NS records for email.miles.co.uk that point to the NS servers allocated for the hosted zone email.miles.co.uk. Then add the MX record for email.miles.co.uk in this new hosted zone, along with any other records. See: How do I create a subdomain for my domain that's hosted in Route 53? and Routing traffic for subdomains
Is "email.miles.co.uk" a subdomain (meaning the email address will be someone@email.miles.co.uk ) or an A record of domain miles.co.uk (meaning the email address will be someone@miles.co.uk? It sounds like the MX record for domain mile.co.uk is already pointing to Outlook.com. You would create another A record for email.miles.co.uk, e.g, smtp.email.miles.co.uk or mx.email.miles.co.uk, then create a MX record for email.miles.co.uk pointing to the new A record.
Just create an MX record for "email.miles.co.uk" in Route 53, in the same Route53 hosted zone. Make sure you have setup your mail server as needed, then send emails to someone@email.miles.co.uk
You won't need a CNAME, as the MX record will resolve properly as is.
Here is an example of my domain "awsyarn.com".
https://mxtoolbox.com/SuperTool.aspx?action=mx%3aawsyarn.com&run=toolpage
and email.awsyarn.com
https://mxtoolbox.com/SuperTool.aspx?action=mx%3aawsyarn.com&run=toolpage
I have two MX records in my Hosted zone, 1st one is for awsyarn.com and other one for email.awsyarn.com I hope this answers your query.
OK thanks, it's not resulted in the desired outcome as my CRM system won't verify the new zone mail.miles.co.uk. (I dropped the e from the front during trials) I'm wondering if the reason is because there is no A record for the new hosted domain, or have I missed a step.