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AWS SUPPORT not response my tickets

-2

I have create 2 tickets request to support from 03/03/2026 and 06/03/2026 but didn't receive any response or support from AWS. even its state hasn't changed at all - always is Unassigned! I created ticket at 03/03/2026 after 3 days didn't receive support, I continue create new one. Please support my case - case id: ************** and **************!

*Edit: Removed case IDs — Aimee K.

Argomenti: Analisi Gestione finanziaria nel cloud Gestione e governance Apprendimento automatico e intelligenza artificiale Database IA generativa su AWS
Tag: Supporto account Motore vettoriale per Amazon OpenSearch Serverless Gestione account AWS Fatturazione AWS Amazon Bedrock
Lingua: English

Ton That Hoang Vu

posta 2 mesi fa85 visualizzazioni

1 Risposta

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Hi there,

I'd like to help.

I was able to take a look into your cases. One of your cases requires a response from you.

Once you reply to your case, our Support team will be able to assist.

— Aimee K.

ESPERTO

AWS Support - Aimee

con risposta 2 mesi fa

Ton That Hoang Vu
2 mesi fa
Hi Amiee I have reply the action in the request support. Please help me check

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