When I try to open phone number management on Amazon Chime, I get a 403 forbidden error.

Question

Hello, I just recently tried logging in to Amazon Chime. When i do and i go to the Phone Number Management Tab, I get a 403 forbidden error. I looked at inspect element and in the console section it said i was missing some type of token. Any idea how to fix this?

403 Image

![403 Image](/media/postImages/original/IMz9qtkm5QSFi8ciwsoIO-QA)

Answer

I get that same message in the original Amazon Chime console. If you are managing phone numbers for Voice Connector or for SIP Media Applications, you should use the new Amazon Chime **SDK** console. From the AWS console, search for "Amazon Chime SDK" or go to: https://console.aws.amazon.com/chime-sdk.

When I try to open phone number management on Amazon Chime, I get a 403 forbidden error.

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