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I understand you're having trouble accessing Amazon Q Developer from VSCode for the past 3 days, and you're receiving an error message when trying to subscribe to Amazon Q Developer Pro.
Here are some steps to troubleshoot this issue:
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Verify that you're in the correct console - make sure you're using the Amazon Q Developer console (not the Amazon Q console).
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Check that you're in a supported AWS Region for Amazon Q Developer.
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Ensure you have the minimum permissions required to subscribe users to Amazon Q Developer Pro.
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If you recently switched from the Free tier to the Pro tier, try signing out of Amazon Q in VSCode and signing back in again.
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To reconnect Amazon Q in VSCode:
- Click on the Amazon Q icon in the sidebar
- Select "Use with Pro license" and click "Continue"
- Enter your IAM Identity Center URL (Start URL) and set the appropriate region
- Follow the authentication process to sign in
- Confirm you're using the correct credentials for the user that has the Pro subscription
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If you're part of a group subscription, be aware there might be a delay of up to 24 hours between when you're added to the group and when your subscription becomes active.
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Verify that your access to the Amazon Q Developer Pro managed application hasn't been revoked or deleted.
If you continue to experience issues after trying these steps, you may need to contact AWS support directly for further assistance.
Sources
subscription PRO | AWS re:Post
Unable to subscribe users - Amazon Q Developer
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