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I can only assume you're referring to User Pools since there is no other information provided. Your administrator will want to double-check if your stack assigned user account is actually disabled.
0
In addition to StevieStets answer, if your account is in enabled state, I would recommend your administrator to disable and re-enable your account. Also trigger forget password to enable you to reset the password. See Resetting a Forgotten Password
Once this is done, then the stack can be reassign the stack to you
con risposta 2 anni fa
thank you. Let me as my admin to try the above.
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Thank you Stevie but my admin insists the account has not been disabled.
Hello @StevieStets and @Chibuike_A, I have checked with my admin and he has shown me that the account is enabled. Unfortunately I cannot paste a screenshot here I cannot reset the password, I get the message, "You are not authorized to login" Please Advise Thanks very much for your help
Vinayak