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Hi there, please check for 'UpdateSecurity' event in cloudtrail and check the response or error field there. If the error doesn't give any clear indication please open a support case with AWS Support Engineering so that this can be investigated as there could several reasons this might be happening.
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Hi Nrafp,
Are you able to enable the SASL authentication? I'm doing the same thing as what you are doing. But I'm not able to make the MSK and IAM role-base authentication working, let alone the SASL. Public access is enabled. Also same error I got when I tried to enable SASL: API response Configuration ARN does not exist.
Can you please show me how to make IAM role-base authentication to work? And then, the SASL? Many thanks.