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I've found the problem, I had to restore c:\windows\system32\drivers\cbfsconnect2017.sys that was renamed for a problem with docker
con risposta un anno fa
0
This sounds like a permissions error where the user you're logged in as doesn't have some Windows rights to create a drive letter.
I'd recommend getting in touch with our support team - they can look at the logs for WorkDocs Drive to determine what is happening under the hood.
0
My user is an administrator and workdocs drive has been working for a while before starting to return the error on the drive letter
Today I've taken a look at the event viewer and found two events at the exact time of the error.
This:
Log Name: Application
Source: Application Error
Date: 15/06/2023 09:12:59
Event ID: 1000
Task Category: Application Crashing Events
Level: Error
Keywords:
User: RASVINB005VM001\agiovacchini
Computer: RASVINB005VM001
Description:
Faulting application name: AWSWorkDocsDriveClient.exe, version: 1.0.9710.0, time stamp: 0x645333c2
Faulting module name: KERNELBASE.dll, version: 10.0.22621.1778, time stamp: 0x63f72683
Exception code: 0xe0434352
Fault offset: 0x000000000006536c
Faulting process ID: 0x0x1D04
Faulting application start time: 0x0x1D99F543415774C
Faulting application path: C:\Program Files\Amazon\AWSWorkDocsDriveClient\AWSWorkDocsDriveClient.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report ID: ad5fc172-5faa-48af-82e9-6a686106c130
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
<EventID>1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2023-06-15T07:12:59.3217950Z" />
<EventRecordID>9841</EventRecordID>
<Correlation />
<Execution ProcessID="10600" ThreadID="11996" />
<Channel>Application</Channel>
<Computer>RASVINB005VM001</Computer>
<Security UserID="S-1-5-21-2503753742-2277885320-3210220112-1001" />
</System>
<EventData>
<Data Name="AppName">AWSWorkDocsDriveClient.exe</Data>
<Data Name="AppVersion">1.0.9710.0</Data>
<Data Name="AppTimeStamp">645333c2</Data>
<Data Name="ModuleName">KERNELBASE.dll</Data>
<Data Name="ModuleVersion">10.0.22621.1778</Data>
<Data Name="ModuleTimeStamp">63f72683</Data>
<Data Name="ExceptionCode">e0434352</Data>
<Data Name="FaultingOffset">000000000006536c</Data>
<Data Name="ProcessId">0x1d04</Data>
<Data Name="ProcessCreationTime">0x1d99f543415774c</Data>
<Data Name="AppPath">C:\Program Files\Amazon\AWSWorkDocsDriveClient\AWSWorkDocsDriveClient.exe</Data>
<Data Name="ModulePath">C:\Windows\System32\KERNELBASE.dll</Data>
<Data Name="IntegratorReportId">ad5fc172-5faa-48af-82e9-6a686106c130</Data>
<Data Name="PackageFullName">
</Data>
<Data Name="PackageRelativeAppId">
</Data>
</EventData>
</Event>
and this:
Log Name: Application
Source: .NET Runtime
Date: 15/06/2023 09:12:59
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: RASVINB005VM001
Description:
Application: AWSWorkDocsDriveClient.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: CBFS_Connect.ECBFSConnectError
at AWSWorkDriveClient.FileSystem.FileSystemManager.DeleteStorage()
at AWSWorkDriveCommon.Util.Functions+<>c__DisplayClass3_0.<ToFunc>b__0()
at AWSWorkDriveCommon.Metrics.MetricsUtils.Instrument[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](AWSWorkDriveCommon.Metrics.MetricsReport, System.String, System.Nullable`1<UInt64>, System.Func`1<System.__Canon>, Boolean)
at AWSWorkDriveClient.Drive.Unmount(AWSWorkDriveCommon.Metrics.MetricsReport)
at AWSWorkDriveCommon.Util.Optional`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].IfPresent(System.Action`1<System.__Canon>)
at AWSWorkDriveClient.WorkDriveClient+<>c__DisplayClass37_0.<HandleAppShutdown>b__0()
at AWSWorkDriveCommon.Util.Functions+<>c__DisplayClass3_0.<ToFunc>b__0()
at AWSWorkDriveCommon.Util.Functions.GatedAccessRun[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Int64 ByRef, AWSWorkDriveCommon.Util.GatedAccess, System.Func`1<System.__Canon>)
at AWSWorkDriveClient.WorkDriveClient.HandleAppShutdown(AWSWorkDriveCommon.Util.Optional`1<System.Object>)
at AWSWorkDriveClient.WorkDriveClient.Main(System.String[])
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2023-06-15T07:12:59.0460115Z" />
<EventRecordID>9840</EventRecordID>
<Correlation />
<Execution ProcessID="7428" ThreadID="0" />
<Channel>Application</Channel>
<Computer>RASVINB005VM001</Computer>
<Security />
</System>
<EventData>
<Data>Application: AWSWorkDocsDriveClient.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: CBFS_Connect.ECBFSConnectError
at AWSWorkDriveClient.FileSystem.FileSystemManager.DeleteStorage()
at AWSWorkDriveCommon.Util.Functions+<>c__DisplayClass3_0.<ToFunc>b__0()
at AWSWorkDriveCommon.Metrics.MetricsUtils.Instrument[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](AWSWorkDriveCommon.Metrics.MetricsReport, System.String, System.Nullable`1<UInt64>, System.Func`1<System.__Canon>, Boolean)
at AWSWorkDriveClient.Drive.Unmount(AWSWorkDriveCommon.Metrics.MetricsReport)
at AWSWorkDriveCommon.Util.Optional`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].IfPresent(System.Action`1<System.__Canon>)
at AWSWorkDriveClient.WorkDriveClient+<>c__DisplayClass37_0.<HandleAppShutdown>b__0()
at AWSWorkDriveCommon.Util.Functions+<>c__DisplayClass3_0.<ToFunc>b__0()
at AWSWorkDriveCommon.Util.Functions.GatedAccessRun[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Int64 ByRef, AWSWorkDriveCommon.Util.GatedAccess, System.Func`1<System.__Canon>)
at AWSWorkDriveClient.WorkDriveClient.HandleAppShutdown(AWSWorkDriveCommon.Util.Optional`1<System.Object>)
at AWSWorkDriveClient.WorkDriveClient.Main(System.String[])
</Data>
</EventData>
</Event>
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