Elastic Beanstalk environment stuck updating (auto-scaling to zero doesn't unblock it)

Question

Good morning,

I have an Elastic Beanstalk environment stuck updating. I switched the auto-scaling to zero (desired, min, max) and the instance has been removed. But the status is still "updating".
The last operation was to add a listener to the ELB through the EB UI to open port 443. I tried to remove manually the listeners from the ELB but nothing changed.

I can't deploy, abort the operation, or clone.

What should I do?

Answer

Please try these steps to resolve the issue:

1. Restart the environment from the AWS Management Console.
2. If restarting the environment doesn't help, terminate the environment and create a new one with the same configuration.
3. If the issue persists, raise a support ticket with AWS to resolve the issue.

Elastic Beanstalk environment stuck updating (auto-scaling to zero doesn't unblock it)

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