Registration billing question.

Question

I tried to renew my domain name a few times and found that it was not able to be renewed for more then 5 years.  However, I noticed in billing dashboard it is charging me for every attempt on renewing that domain name. Will my bill include all the attempts even though they didn't succeed?

Registrar USD 660.00

Global USD 660.00

Amazon Registrar RenewDomain USD 660.00 Renewal of mydomainnamehere.net 7 Quantity USD 660.00

I was only able to get one to succeed and that one should have been for $55.00. Is there a way or a need to dispute the other 6?

Answer

Hello.

If you are still being charged even though it has failed, I think you should check with AWS Support.  
Please open a case with AWS Support under "Account and billing" to check.  
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

Registration billing question.

Contenuto pertinente