emails from the AWS workmail failing due to poor reputation of domain used in message transfer

Question

I'm seeing the following error when I try to send email from my workmail account.  I'm not sure what to do about it.  Has my account been hacked and is sending out bulk spam?

An error occurred while trying to deliver the mail to the following recipients:
name@domain

2022-08-25 11:47:59 : An error occurred while trying to deliver the mail to the following recipients:
name@domain

Technical report:

Reporting-MTA: dns; a11-173.smtp-out.amazonses.com

Action: failed
Final-Recipient: rfc822; name@domain
Diagnostic-Code: smtp; 554 Your access to this mail system has been rejected due to poor reputation of a domain used in message transfer
Status: 5.3.0

Answer

changed Default domain from the default (name.awsapps.com) to the domain I had registered in the service

Answer

HI,

Good to hear you're issue has been resolved and your outgoing messages are no longer being marked as spam. The free awsapps.com domain is not recommend to be used in production. It's a domain that is intended for testing and is restricted in terms of volume.

Kind regards,
Robin

emails from the AWS workmail failing due to poor reputation of domain used in message transfer

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