I use the EC2Rescue, but I can`t upload data to support url.

Hello, I use the AWS System. A few days ago, I ran the EC2Rescue for Linux(EC2RL), I got the result from service. I read the document about EC2Rescure for Linux, so I tried to upload data to the support url. But, I couldn`t work because I saw the error message.

Traceback (most recent call last): File "/home/ec2-user/ec2rl-1.1.5/ec2rl.py", line 124, in <module> if main(): File "/home/ec2-user/ec2rl-1.1.5/ec2rl.py", line 106, in main return ec2rl() File "/home/ec2-user/ec2rl-1.1.5/ec2rlcore/main.py", line 637, in call return getattr(self, subcommand)() File "/home/ec2-user/ec2rl-1.1.5/ec2rlcore/main.py", line 724, in upload presigned_url = ec2rlcore.s3upload.get_presigned_url(self.options.global_args["supporturl"], tgz_filename) File "/home/ec2-user/ec2rl-1.1.5/ec2rlcore/s3upload.py", line 114, in get_presigned_url uploader_url = urllib_urlopen(the_request).geturl() File "/usr/lib64/python2.7/urllib2.py", line 154, in urlopen return opener.open(url, data, timeout) File "/usr/lib64/python2.7/urllib2.py", line 421, in open protocol = req.get_type() File "/usr/lib64/python2.7/urllib2.py", line 283, in get_type raise ValueError, "unknown url type: %s" % self.__original ValueError: unknown url type: URLProvidedByAWSSupport

I Think that this question is very simple to professional or veteran member, but I can`t understand error message until now.

The question.

1. What is the "URLProvidedByAWSSupport"? I think this word means support case in support center. Is that right??
2. if the "URLProvidedByAWSSupport" is not supoort center, what can I do to upload the EC2Rescue for Linux?

Can anyone help me??