Update email address used for communications from AWS

Question

Where can I go to change or add another email address used for communications from AWS? For example, AWS periodically sends out deprecation notices to users and I get them at my primary email address. I'd like them to go to another address but can't seem to find where to set this. I tried updating the Alternate Contacts in the Accounts screen (I updated both Operations and Security contacts) but I'm not getting the emails at those addresses.

Thanks!

Answer

Hi,

If the steps mentioned on this [Article](https://aws.amazon.com/premiumsupport/knowledge-center/account-email-cc/) does not help, I would then recommend that you check your spam folders. If this is a business address you might want to check with your admin if the mail is not blocked by the company spam filter.

If the above have been checked you can open a case with "Accounts & Billing" for further assistance.

Update email address used for communications from AWS

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