How do I notify AWS of a Blueprint Fault to LAMP 8.3.24?

Question

I use AWS Lightsail. I noticed an upgrade to the LAMP blueprint from 8.3.23 to 8.3.24. I created a new Instance using the Blueprint. When I load the SSH Terminal, it tells me the package is from Bitnami 8.3.23.

How do I notify AWS so they can correct the fault?

Kidd Ip · Answer

This is the way by AWS support:

If you have a support plan (even the basic one), you can:
1.	Go to the AWS Support Center.
2.	Click “Create case”.
3.	Choose “Technical support”.
4.	Describe the issue clearly: 
o	Mention the blueprint name and version (LAMP 8.3.24).
o	Include the instance ID and region.
o	Explain that the SSH terminal shows Bitnami 8.3.23 instead of 8.3.24.

Rids · Answer

Thanks for your reply.  I was hoping to be able to notify them without paying for a Support Contract.  This is a fault I presume they would like to remedy.  I'm not looking for technical support for my system.

How do I notify AWS of a Blueprint Fault to LAMP 8.3.24?

Aggiungi la tua risposta

Contenuto pertinente