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As of 5/19/2023, Rekognition only supports h.264 codec. If there's a possibility to change the codec for your video stream to h.264, it should help solve your problem.
Are you using Rekognition or Rekognition Video. They have different input formats. Rekognition accepts JPEG and PNG files Rekognition Video accepts H.264 encoded video files in formats such as MP4 and MOV, and Kinesis Vide Stream. Please see in the link below, Q: What image and video formats does Amazon Rekognition support? https://aws.amazon.com/rekognition/faqs/ For additional info on working with video stream with Rekognition Video please see here. https://docs.aws.amazon.com/rekognition/latest/dg/streaming-video.html https://docs.aws.amazon.com/rekognition/latest/dg/error-handling.html
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