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Hello.
Please check the EC2 system log by following the steps in the document below.
I think there is probably an error message being output that is causing the issue.
https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/troubleshoot-unreachable-instance.html#instance-console-console-output
By the way, are you hosting any applications on that EC2?
If it is hosted, that application may be the cause.
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