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Hi,
If you have support plan, through which you can create case, please log a case:
- Category Technical
- Severity Business Critical System Down
- Service s3
- Provide your s3 bucket ARN and prefix, time of the issue observed etc and use chat option while creating case.
Since this is production issue, this would be the fastest way of engaging a support engineer who could assist you in here.
- Support pricing: https://aws.amazon.com/premiumsupport/pricing/
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