Amazon connect API

0

Can I get amazon connect recorded conversation with amazon connect API or how can I get recorded conversaion? I want to get the following recorded conversation with API Enter image description here

Mis Tsu
質問済み 8ヶ月前289ビュー
2回答
2

As mentioned by dmacias, Recordings themselves are in S3

To answer your question, Amazon Connect does not have any API to get Amazon Connect recorded conversations directly.

However, there are multiple ways to obtain the recorded files using SDK and API's . Could you provide more details about the requirements or the outline of the scenario you need to achieve?

回答済み 8ヶ月前
  • Can we use the AWS Connect API to create an application like Zendesk? I don't want to use the default CCP panel for AWS Connect, and I want to create an application similar to Zendesk. Please show me the best way to approach it.

1

Remember that the recordings themselves are in S3, so that should give you whatever type of access you choose.

david

profile picture
dmacias
回答済み 8ヶ月前

ログインしていません。 ログイン 回答を投稿する。

優れた回答とは、質問に明確に答え、建設的なフィードバックを提供し、質問者の専門分野におけるスキルの向上を促すものです。

質問に答えるためのガイドライン

関連するコンテンツ