describe-player-sessions¶ in AWS gameLift return enpty when playerId is passed

Thank you for reaching out to us regarding the above query.

DescribePlayerSessions retrieves properties for one or more player sessions. This action can be used in the following ways:

• To retrieve a specific player session, provide the player session ID only.
• To retrieve all player sessions in a game session, provide the game session ID only.
• To retrieve all player sessions for a specific player, provide a player ID only.

Therefore, to request player sessions, we can specify either a player session ID, game session ID, or player ID.

Further, if you're not getting any data when using describe-player-sessions in AWS GameLift with a PlayerId, there are a few potential issues you might want to check:

• Correct PlayerId: Ensure that you are using the correct PlayerId when querying for player sessions. The PlayerId needs to match exactly with the one used when creating or joining the session.
• Region: Make sure you are querying the correct region where your GameLift resources are deployed.
• Permissions: Verify that the IAM role or user credentials being used to execute the query have the necessary permissions to access player session data in GameLift.
• Session Status: Check if the player sessions you are trying to retrieve are in a state that is compatible with the describe-player-sessions query.

Additionally, you can also monitor and analyse the DescribePlayerSessions API in CloudTrail Events to identify if there was an error being reported in the response.

Having said that, in case you are still facing challenges, please feel free to open a support case with AWS using the following link which would allow us to check the resources internally.