AWS Account on Hold: Response Required


My New AWS Account on Hold: Response Required ?

質問済み 8ヶ月前1072ビュー

Usually this happens with AWS is not able to validate important details. You should have received an email with more details on the documentation that is required for you to supply. Please check your spam folder as well and respond. Please note that there might be a timelimt on by when AWS expects you to respond

回答済み 8ヶ月前

If your new AWS account is on hold and you've received a "Response Required" notification from AWS, it means that there is an issue or verification step that needs to be completed before your account can be fully activated and used. This is a standard security measure that AWS takes to ensure the legitimacy and security of its services. Here's what you should do:

  1. Check Your Email: AWS typically sends detailed instructions to the email address associated with your AWS account. Look for an email from AWS that explains why your account is on hold and what steps you need to take to resolve the issue.
  2. Follow the Instructions: The email from AWS will provide specific instructions on what actions you need to take. This could include verifying your identity, confirming your billing information, or providing additional documentation. Follow these instructions carefully.
  3. Contact AWS Support: If you're unsure about the reason for the account hold or how to proceed, you can contact AWS Support for assistance. They can provide guidance and help you resolve any issues.
  4. Provide Documentation: In some cases, AWS may require additional documentation to verify your identity or billing information. Be prepared to provide the necessary documents if requested.
  5. Billing Verification: If your account is on hold due to billing-related issues, make sure your payment information is up to date and that you have sufficient funds available in your payment method to cover AWS charges.
  6. Security Verification: If AWS suspects any security-related concerns, they may require you to go through additional security verification steps.
  7. Patience: After you've taken the required actions, it may take some time for AWS to review and verify the information you've provided. Be patient and monitor your email for updates from AWS.

It's essential to address the issue promptly to avoid any disruption in your AWS services. Ignoring or delaying the response may result in the continued hold on your account or potential service interruptions. Always use official AWS communication channels and never share sensitive information with anyone claiming to be from AWS who doesn't use official AWS email domains or contacts.

回答済み 8ヶ月前

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