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trying have serial console on a failed booting ec2 instance (converted from VMDK)

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hi, i'm getting this error.. CLIENT_ERROR : FirstBootFailure: This import request failed because the instance failed to boot and establish network connectivity. i have 2 problems, the first is that i can't see the AMI in aws console, nor can i see the machine itself. the 2nd is that i'd like to be able to access the serial console, but if i can't see the instance itself or AMI i can't do that even.

質問済み 2ヶ月前58ビュー
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When you encounter a "FirstBootFailure" error during VM import, it indicates that the instance failed to boot and establish network connectivity. This is issue might occur when converting from VMDK format.

Since you can't see the AMI or the instance in the AWS console, it suggests that the import process failed before completing successfully. When an import fails at this stage, AWS typically doesn't create a persistent instance or AMI that you can access.

When you receive the FirstBootFailure error in windows VM import, it means that your virtual disk image was unable to perform one of the following steps:

  1. Boot up and start Windows.
  2. Install Amazon EC2 networking and disk drivers.
  3. Use a DHCP-configured network interface to retrieve an IP address.
  4. Activate Windows using the Amazon EC2 Windows volume license.

The following best practices can help you to avoid Windows first boot failures:

  1. Disable anti-virus and anti-spyware software and firewalls — These types of software can prevent installing new Windows services or drivers or prevent unknown binaries from running. Software and firewalls can be re-enabled after importing.
  2. Do not harden your operating system — Security configurations, sometimes called hardening, can prevent unattended installation of Amazon EC2 drivers. There are numerous Windows configuration settings that can prevent import. These settings can be reapplied once imported.
  3. Disable or delete multiple bootable partitions — If your virtual machine boots and requires you to choose which boot partition to use, the import may fail.

Please Refer to this documentation for detailed information regarding the FirstBootFailure error: https://docs.aws.amazon.com/vm-import/latest/userguide/vmimport-troubleshooting.html#windows-vm-errors

If you successfully import the VM and still have boot issues, then you could use the EC2 Serial Console to troubleshoot.

Sources
Troubleshooting VM Import/Export
EC2 Serial Console for instances - Amazon Elastic Compute Cloud
EC2 - Serial Console Black Screen | AWS re:Post

回答済み 2ヶ月前
AWS
サポートエンジニア
修正済み 2ヶ月前
  • i'm using ubuntu 24.04.03, i had a grub command which was autoinstall network=disabled, but even after cancelling that, i still have the same problem . my question, is does the process of the AMI involves actually creating a VM? is it possible to prevent the deletion of VM if the process fails?

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