how do i fix my SMTP error on my WP site?

My wordpress website was launched on lightsail, with DNS from Route53, i have setup my SES, and have updated my WP SMTP mail with with the right details but yet i still receive error when i try to authenticate. my website cannot send verification emails and password reset emails to subscribers. The error i received below

2022-03-17 22:25:11 CLIENT -> SERVER: QUIT 2022-03-17 22:25:11 SERVER -> CLIENT: 221 Bye 2022-03-17 22:25:11 Connection: closed

how do i fix this please??

トピック

計算するフロントエンド Web & モバイルビジネスアプリケーションネットワークとコンテンツ配信

タグ

Amazon Lightsail Amazon Simple Email Service ルート 53 プライベート DNS

言語

English

AWS-User-2707455

質問済み 2年前397ビュー

2回答

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これらの回答は役に立ちましたか？コミュニティがあなたの知識を活用できるように、正解に賛成票を投じてください。

Any chance you are still in the SES Sandbox?

https://docs.aws.amazon.com/ses/latest/dg/request-production-access.html

John Vold

回答済み 2年前

AWS-User-2707455
2年前
it still is, i have requested to remove from Sandbox though. regardless i should still be able to authenticate my smtp right?

Here is a doc in the Lightsail documentation on how to setup WordPress in Lightsail to use SES for sending emails: https://lightsail.aws.amazon.com/ls/docs/en_us/articles/amazon-lightsail-enabling-email-on-wordpress

donleyataws

回答済み 2年前

AWS-User-2707455
2年前
I have gone through and followed all the steps, but i still get an error. this is the new error i have after trying to test my smtp

SMTP ERROR: Failed to connect to server: Connection timed out (110)SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

how do i fix my SMTP error on my WP site?

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