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Joining an organization: User does not exist

0

This might be a fun one!

We get emails from no-reply-aws@amazon.com with our billing, updates needed etc. It includes our account number.

I'm trying to invite the account number to a newly made organization. When the person receiving the invite tries to log in, their 'user' does not exist. When we try to reset the password, it says that it does not exist.

We can't get any help from support because we aren't logged into the account.

Any ideas?

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管理とガバナンス
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AWS アカウントマネジメント
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English
kay
質問済み 9ヶ月前223ビュー
1回答
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It sounds like the user who received the invitation didn't sign into the right account to accept the invitation. The user should use an IAM user, assume an IAM role, or sign in as the account's root user (not recommended) to the member account that is invited with a minimum permissions outlined in the article below.

https://docs.aws.amazon.com/organizations/latest/userguide/orgs_manage_accounts_invites.html

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AWS-User-alantam
回答済み 9ヶ月前
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エキスパート
Gary Mclean
レビュー済み 9ヶ月前

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