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Opened a ticket for limit increase 5 days ago -- Unassigned

0

I understand for the small guys we don't get the same treatment, but can someone please help out?

It says no longer than 48 hours I will receive a response, but it's been 5 days.

Created: Tue Oct 10 2023 11:50:02 GMT-0700 (Pacific Daylight Time)

Service: Service Limit Increase, Pinpoint SMS

Case ID 14032509331

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サービスクォータ
言語
English
james
質問済み 7ヶ月前217ビュー
1回答
0

Hello.

If you have applied for a service quota and have not received a response that the upper limit has been relaxed, I think it would be a good idea to contact AWS Support and check the status under "Account and billing".
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

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エキスパート
Riku_Kobayashi
回答済み 7ヶ月前
  • james
    7ヶ月前

    Are you saying to create a new support ticket under Account and billing?

  • Riku_Kobayashi エキスパート
    7ヶ月前

    Yes, it is. At that time, if you enter the case ID that you used when applying for service quota, AWS Support will be able to confirm it.

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