Neptune Notebooks and Graph Explorer Fail to Launch

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When trying to launch Juptyer, Jupyter Lab, Graph Explorer, Start, Stop or Delete Neptune Notebooks with the Status of 'Ready', I'm blocked by a pop-up disclaimer stating:

"Notebook status must be Ready while the current status is undefined"

I have rebooted, started, stopped these instances connected to the notebooks, gone into Sagemaker and started, stopped these notebooks, created new DB Clusters and instances w/ notebooks, to no avail.

Is there a solution to this problem? If this is simply a UI bug, is there any other way to access Graph Explorer?

David
質問済み 5ヶ月前234ビュー
2回答
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承認された回答

This is a bug that we also discovered early this morning. A fix has been submitted and is currently rolling out to all regions.

To access Graph Explorer, for now, go to the SageMaker console and open the Notebook instance as if you're opening it to use Jupyter. After Jupyter is open, change the URL to:

https://<your_notebook_endpoint>/proxy/9250/explorer/

That should open Graph Explorer.

profile pictureAWS
回答済み 5ヶ月前
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エキスパート
レビュー済み 1ヶ月前
0

I tried this, and it does boot into Graph Explorer, but I'm now stuck in a loop where its asking me to synchronize my database, then fails everytime.

David
回答済み 5ヶ月前
  • Looks like the original issue should be fixed now. If you pull up developer tools in your browser, which request do you see failing and what is the error response that you're seeing? Are you seeing any issues when using the Jupyter magics from the same instance (able to validate connectivity)?

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