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Thank you for reaching out us regarding the above query. I would like to share that, in order to answer your question, we require details that are non-public information such as Device specifications and corresponding logs further, we would need to check the configurations using our internal tools. Hence, I would request you to kindly open a support case with AWS using the following link.
Also, as a gentle reminder, kindly refrain from sharing account information, device ARN and account ID on public forums to protect the privacy and security concerns of your account. Please feel free to get back to us via a support case and we would be delighted to assist you further.
Stay safe and have a great weekend ahead!!
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