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File Gateway running in Hyper-V on premise fails to start up

0

I have a storage gateway that has been running for a while now and today we were unable to access the file shares. The VM was restarted but doesn't get to the menu.

  1. Is there a way to run a diagnostic boot which lets me capture the output to look for errors? I used pause/resume to step through the boot process and nothing looked like an error.
  2. How do you recover a failed file gateway?

Thanks

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AWS Storage Gateway
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vcStuart
質問済み 3年前205ビュー
2回答
0

I restored the system disk of the gateway from a VEEAM backup and the gateway came up OK.

vcStuart
回答済み 3年前
0

Hello,

I'm Mike with the Storage Gateway team. I'm glad you were able to get your storage gateway running again. Should you run into a similar situation, you can take steps to verify and recover the system disk as described in these steps:

https://docs.aws.amazon.com/storagegateway/latest/userguide/recover-data-from-gateway.html#recover-corrupt-file-system

Please let me know if you have any more questions.

AWS
Mike-HAWS
回答済み 3年前

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